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Catalog Number 209063 |
Device Problems
Output Problem (3005); Non Reproducible Results (4029)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/21/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of the normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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Mics didn't fire when trigger pulled for reaming, robot stated cable connection error.Went through full trouble shooting steps to resolve problem to no avail.Tried a second mics, same issue occurred.Ended up using a system 7 power to ream.After case, did full shut down and reboot and tested both mics, and both failed mics status check.Surgical delay: 5 minutes.Case completed robotically.Case type: tha.
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Manufacturer Narrative
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Reported event: it was reported that the mics didn't fire when trigger pulled for reaming, robot stated cable connection error.After the case, a full shut down and reboot was carried out, and it failed mics status check.Product evaluation and results: product inspection could not be performed as the product was not available for evaluation.Product history review: device history records indicate 25 devices were manufactured under lot k0as6 and all 25 devices were accepted into final stock on 2/9/2018 with no relevant discrepancies.Complaint history review a review of complaints in catsweb and trackwise related to p/n 209063, prodex lot k0as6 shows 03 additional complaints related to the failure in this investigation.The complaint is pr (b)(4).Conclusions: the failure could not be determined as the product was not available for inspection.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.Corrective action/preventive action: a review of stryker¿s nc/capa database indicated that nc 1414517 and capa 1450904 are associated with the failure mode reported in this event.
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Event Description
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Mics didn't fire when trigger pulled for reaming, robot stated cable connection error.Went through full trouble shooting steps to resolve problem to no avail.Tried a second mics, same issue occurred.Ended up using a system 7 power to ream.After case, did full shut down and reboot and tested both mics, and both failed mics status check.Surgical delay: 5 minutes.Case completed robotically.Case type: tha.
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Search Alerts/Recalls
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