During a routine service evaluation, it was noted cracks were forming in the material of the top plate to which the seating system attaches on the fixed seat tube.It was noted the top plate did not detach from the inner tube, but the potential for possible detachment was noted.The component failure is being attributed to stresses being applied over time leading to eventual material fatigue of the top plate.A corrective and preventative action (capa (b)(4)) has been implemented to investigate, correct, and monitor effectiveness.As a result of the capa investigation, it was decided that a thicker 8mm material be used for the top plate, replacing the current 6mm design.With this material design change, it was determined the change to the thicker material improved the overall strength of the component making it less susceptible to material fatigue when exposed to log term stresses.The redesigned component has been supplied to the service provider, installed on the device, and the chair returned to the end-user.The dhr was reviewed and chair met specification prior to distribution.
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