Catalog Number 1128300-33 |
Device Problem
Component Missing (2306)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/20/2019 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).During processing of this complaint, attempts were made to obtain complete event, patient and device information.The device is expected to be returned for investigation.It has not yet been received.A follow-up report will be submitted with all additional relevant information.The xience proa is currently not commercially available in the us; however, it is similar to a device sold in the us.
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Event Description
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It was reported that upon opening the package, there was no stent on the xience pro a delivery system.The device was not used and there was no patient involvement.There was no reported adverse patient effect or a clinically significant delay in the procedure.No additional information was provided.
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Manufacturer Narrative
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Internal file number: (b)(4).The device was not returned for analysis.A review of the lot history record identified no manufacturing nonconformities issued to the reported lot that would have contributed to this event.Additionally, a review of the complaint history identified no similar incidents.The investigation was unable to determine a conclusive cause for the reported missing components (stent).Based on the information reviewed, there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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Event Description
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Subsequent to the initial 30-day medwatch report, the following information was received: the customer cannot confirm the initial report, that the stent was missing upon opening the packaging and the device is not available for evaluation.No additional information was provided.
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Search Alerts/Recalls
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