Product investigation: the complaint component was returned and analyzed, and the reported allegation of pump collapse was not confirmed via product analysis.The ams700 pump was visually inspected and functionally tested.No leak was found.As the pump performed within specifications, the most probable cause for this complaint was considered no problem detected.This complaint investigation conclusion code is utilized when the device complaint or problem cannot be confirmed.Based on the results of this investigation, no escalation to ncep/capa/scar is required.
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