The unknown zimmer screw was not returned.As a result, visual inspection could not be performed.The investigation has been performed based on the available information using the item and lot number along with the applicable device history record (dhr), instructions for use (ifu), and risk file.Functional testing to recreate the reported event could not be performed since the product was not returned.The screw was located at dental position #31 and was implanted for approximately 8 months.No other pre-existing conditions or device information were noted on the per or in the complaint form.No pictures or x-ray images were provided for the reported event.Dhr review could not be performed, as the lot number associated with the reported product is not available.Zimmer biomet quality management system (qms) has controls in place to ensure that the distribution of non-conforming product is within specifications.A complaint history review could not be performed without relevant item and lot information.Therefore, based on the available information, device malfunction and the reported event could not be verified since the product was not returned and pictorial evidence of the malfunction was not provided by the customer.A definitive cause could not be identified.
|