The reported device was not returned to the designated complaint unit for independent evaluation, thus functional testing could not be performed.No clinically relevant supporting documentation was provided; therefore, a thorough medical investigation could not be performed.A visual inspection of the customer provided images revealed a 72200617 mdu with the serial number (b)(4), a 72200873 dyonics power ii control unit with the serial number (b)(4), and a tear in the cable insulation on the mdu's power cord.A review of the device history records showed there were no indications to suggest that the product did not meet manufacturing specification or would not be able to perform as intended.A relationship, if any, between the subject device and the reported event could not be determined.The dyonics handpieces operations service manual warns to avoid patient burns, do not place the handpiece on the patient when it is not in use.If the product associated with this event is returned at a future date, this evaluation will be reopened for investigation.Mimb review.Assess severity of complaint case to determine if additional actions or inputs are required for inclusion in the medical assessment.Determine if a medical assessment will be performed based on a review of the complaint details and further input from the medical director/designee.Reviewed during mimb.A medical investigation will be performed.Wait on product evaluation if the device is returning.Proceed based on information provided and/or available for the investigation; if no relevant clinical information is provided, recommend closure.Approved by (b)(6) and/or (b)(6), medical director.A review of relevant clinical/medical information in the reported issue, inclusive of technique and patient information, to include, but not limited to: patient information; surgical procedure/post-operative care review; device labeling (including technique guides, ifus, etc.).No clinically relevant supporting documentation was provided; therefore, a thorough medical investigation could not be performed.The patient impact beyond the reported mild 1st degree burn could not be determined.Should clinical documentation become available in the future, the clinical/medical task may be re-evaluated.No further medical assessment is warranted at this time.
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