The device serial numbers, actual devices used during treatment, nor updates to patient status/resolution were provided by the practice despite attempts to gather/retrieve this information on 24-may-2019, 28-may-2019, 31-may-2019, and 06-jun-2019.Additional attempts to gather information regarding updates to the patient's resolution occurred on (b)(6) 2019 and (b)(6) 2019.As no malfunctions of a device were alleged and no device information was provided by the practice, no actual device evaluations, lot history reviews, device history reviews, or service history reviews could be performed.A review of the cellfina patient complaint trend analysis for the reported condition of "edema/swelling" revealed this condition has not occurred at a sufficient frequency to establish a trending limit.The patient investigation found not enough information was provided to confirm whether a merz/ulthera device malfunctioned or caused/contributed to the alleged patient issue.However, this event was deemed reportable as the patient alleged the condition has worsened after one year since treatment and due to available information permanent damage could not be excluded.No additional information is available at this time.Should additional information become available, a supplemental report will be filed.
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The merz/ulthera device database was searched and identified this treating practice has two cellfina motor modules listed on their account.It cannot be confirmed which device was used for treatment during this event.As the physician did not allege any malfunctions and motor modules do not have direct contact with the patient, these devices were not requested back for evaluation.Cellfina motor modules cm101533 (listed in d4) and cm101538 were found to be registered to this practice.A device history review was performed on both devices, and revealed no non-conformances or reworks were associated with the manufacture of these motor modules.Both motor modules had one deviation noted during device manufacturing; however, this deviation is unrelated and would not have contributed to the event.Both motor modules passed all required testing prior to distribution.A service history review was not performed as cellfina motor modules are not serviceable devices.No additional information is available at this time.If additional information is received, a supplemental medwatch will be submitted.
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