INTUITIVE SURGICAL DA VINCI XI ENDOSCOPE WITH CAMERA, 8,MM 30 DEGREE; SYSTEM,SURGICAL,COMPUTER CONTROLLED INSTRUMENT
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Catalog Number 470027 |
Device Problem
Connection Problem (2900)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/23/2019 |
Event Type
malfunction
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Event Description
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During robotic hernia the robot would alarm and a recoverable fault, 4531, would appear on the screen stating right video connection lost.After this happened twice, rn called the 800 intuitive support number.She was told that the problem was with the camera not the robot.She was advised to unplug and re-plug in the camera 5 times and if this continued to use a different camera.She was also advised to have central processing clean the connection very well.This continued to happen but another camera was not available so we proceeded with the surgery.Throughout the surgery the same code appeared on our screen several times.
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Event Description
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During robotic hernia the robot would alarm and a recoverable fault, 4531, would appear on the screen stating right video connection lost.After this happened twice, rn called the 800 intuitive support number.She was told that the problem was with the camera not the robot.She was advised to unplug and re-plug in the camera 5 times and if this continued to use a different camera.She was also advised to have central processing clean the connection very well.This continued to happen but another camera was not available so we proceeded with the surgery.Throughout the surgery the same code appeared on our screen several times.
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