A steris service technician arrived onsite to inspect the harmonyair ems and found the shelf on the floor.Through follow-up with facility personnel and observation of other harmonyair ems units at the facility, the technician determined that facility personnel had exceeded the maximum weight for the shelves.The harmonyair ems operator manual states (1-3), "caution - possible equipment damage: small shelf weighs 5.7 lb.(2.6 kg.).Maximum load capacity of small shelf is 44 lb.(20 kg.).Do not overload.Large shelf weighs 18 lb.(8.2 kg.).Maximum load capacity of large shelf is 110 lb.(50 kg.).Do not overload." the technician re-installed the shelf and returned the unit to service.The technician counseled facility personnel on the proper use and operation of their harmonyair ems, specifically to not exceed the weight limits for the shelves.No additional issues have been reported.
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