(b)(4).Report source: (b)(6).Concomitant medical products: unknown shell, pn unknown, ln unknown.Multiple mdr reports were filed for this event, please see associated reports 0001822565-2019-02732.Customer has indicated that the product will not be returned to zimmer biomet for investigation.The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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This follow-up report is being submitted to relay additional information.Updated: b4, b5, d6, d7, g4, h10.Corrected b1: event was previously reported as a serious injury.No serious injury has been reported as a result of this event.Complaint sample was evaluated and the reported event was confirmed.Reported event was confirmed by review of product return.Device history record (dhr) was reviewed and no discrepancies were found.Investigation results concluded that the reported event was due to the manufacturing process caused by deburring material left on the tool that performs the cut of the chamfer feature, and the operator not following procedure instructions.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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