Upon receiving the device involved in the mdr event, nakanishi conducted a failure analysis of the returned device.These activities are described in more detail below.Methodology used: nakanishi examined the device history record and the repair history for the subject pmn-hp device [serial number (b)(4)].There were no problems observed during manufacturing or testing noted in the dhr.There were also no repair history records since the device was shipped.Nakanishi performed an operation check in accordance with inspection standard for repair ((b)(4)).Nakanishi confirmed that all specifications in the standard were satisfied in the evaluation.Air consumption: 12.1 nl/min (acceptance criteria: 7 -15 nl/min).Pressure at the hp house connection point.Air pressure: 0.35 mpa (acceptance criteria: 0.35 mpa).Water pressure: 0.06 mpa (acceptance criteria: 0.06 mpa).Water flow rate: 40.5 ml/min (acceptance criteria: 30 ml/min or greater).Water spray: no abnormalities observed.Connection: no abnormalities observed.Conclusions reached based on the investigation and analysis results: nakanishi could not identify the exact cause of the patient's emphysema because nakanishi did not observe any abnormalities in the operation check.In spite of the fact that nakanishi did not identify the cause, nakanishi took the following actions to be safe.Nakanishi reviewed the operation manual and reconfirmed that there was a warning for emphysema in the manual.Nakanishi reported the above evaluation results to the dentist and reminded the dentist of the importance of using the device as instructed in the operation manual.
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On june 12, 2019, nakanishi received a phone call from a dealer about the nsk handpiece problem.Upon receipt of the information, nakanishi visited the dental office to hear details.The details nakanishi obtained from the dentist are as follows.The event occurred on (b)(6) 2019.The dentist was removing stains/plaque from the surfaces of the patient's teeth using the pmn-hp handpiece (serial no.(b)(4)).The patient was not under anesthesia.During the procedure, the patient complained about discomfort in the face.The dentist noticed that a subcutaneous emphysema had developed from the patient's orbital floor to the lateral surface of the lower right jaw.The patient went to see an otolaryngologist and received treatment.On (b)(6) 2019, the patient returned to the dental office for a follow-up visit and the dentist observed that the injury was healing normally.
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