The electrode tcn-10 was returned to bsn.The complaint of "blood was coming out of the hub" was confirmed due to blood was coming out of the hub.The probable cause selected is "unintended use error caused or contributed to event".The complaint mentions that the probes were cleaned with peroxide, which does not follow our ifu.Additionally, it is during the cleaning procedure that a tech would likely encounter blood on the device regardless of seeping, and cleaning with the peroxide could bubble from interacting with any blood.The customer is not supposed to use peroxide when cleaning the electrode.Per our ifus the probes should be cleaned first in an enzymatic cleaner bath, and then autoclaved.
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