Medical device expiration date: unknown.Device manufacture date: unknown.Investigation summary: bd was not able to duplicate or confirm the customer¿s indicated failure as no sample, batch, or lot code was provided.This complaint will be entered into the complaint management system and will be tracked & trended for future occurrences.The complaint was deemed as mdr reportable therefore a submission will be performed.Shall a sample or lot number become available, the complaint will be re-opened and an investigation will take place.This complaint will be closed at this time.
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It has been reported that one 20g x 1.00in (1.1 x 25 mm) insyte autoguard has been found causing an allergic reaction during use.The following has been provided by the initial reporter: material no.381433, batch no.Unknown.It was reported that health professional stated that facility has had 10 reports of phlebitis, thrombo phlebitis or dvt since (b)(6).Verbatim: health professional called and stated facility has had 10 reports of phlebitis, thrombo phlebitis or dvt since (b)(6).Has the dates that patients had the iv's inserted.Inserted and removed (b)(6) 2019.By the time they noticed an issue they weren't recording lot numbers.
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