The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was over 500 mg/dl.Customer reported that the tubing was detached of infusion set.The customer treated for high blood glucose with insulin pump.Customer experienced symptoms such as hot, sweating, cannot sleep.Based on customer¿s report customer did not allege under delivery.The customer was using the insulin pump within 48 hours of high blood glucose event was reported.The customer reported that the drive support cap was normal.The customer was neither in the emergency room, nor admitted into hospital as a result of high blood glucose.The insulin pump will not be returned for analysis.
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