It was reported that the centrimag system was running at 3600 revolutions per minute.The system alarmed set pump speed not reached (system alert s3).The screen displayed "- - -".The centrimag was being used on a patient at the time of the alarm.It is unknown whether pressing the alarm acknowledge button resolved the alarm as the nurse in the intensive care unit changed the patient over to a different motor and console.The patient did experience interruption in support, however, no adverse effects took place.The nurse used backup equipment right away.No further information was provided.
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Manufacturer's investigation conclusion: the report of a system alert:s3 and set pump speed not reached:m5 alarms was confirmed through the analysis of a submitted picture.The picture showed a mag monitor event history displaying system alert:s3, set pump speed not reached:m5, and motor alarm:m4 alarms which activated at ~18:44 on (b)(6) 2019, per the timestamp.These alarms were preceded by a system shutdown initiated event.The alarms were muted by the user at ~18:45.System uptime was noted to be over 51 hours at the time of the event.No further relevant information could be obtained from the submitted picture.As a result, the report of the screen displaying "---" could not be confirmed.The centrimag motor (sn (b)(6) was not returned for analysis.As a result, the root cause of the reported event could not be conclusively determined.Reports of similar events will continue to be tracked and monitored.The 2nd generation centrimag system operating manual section 10 provides information regarding emergencies/troubleshooting.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console, and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.No further information was provided.The manufacturer is closing the file on this event.The console in use during this event is reported under mfr # 2916596-2019-03588.
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