Revision fusion: (b)(6) hospital, (b)(6) 2019.Primary implant date: (b)(6) 2018.Revision for dislodged rods.Set screws were no longer in screw heads right side rod no longer stable concomitant device reported: unknown rod (part# unknown, lot# unknown, quantity one).This complaint involves 11 (eleven) devices.
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Product complaint # (b)(4).Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Investigation summary: complaint description revision fusion: (b)(6), (b)(6) hospital, (b)(6) 2019.Primary implant date: (b)(6) 2018.Revision for dislodged rods.Set screws were no longer in screw heads right side rod no longer stable concomitant device reported: concomitant device reported: unknown rod (part# unknown, lot# unknown, quantity one) investigation flow: device interaction/functional visual inspection visual inspection of the returned device revealed both of the set screw's surfaces were slightly deformed, with a narrow, linear groove/depression across its diameter.Both surfaces were also scratched, obscuring the etching's legibility.No other issues to any other feature was observed.Cosmetic damage was noted to the returned concomitant devices, which is consistent with implantation and explantation; however, no issues were observed which would have contributed to the complaint condition or another function/performance/safety issue.Functional test the set screw was able to assemble with the concomitant devices without issue.No loose condition was observed.Dimensional inspection drawing: 1797-02-001 rev.A feature: threads, major diameter specification: 8.725 - 8.775mm measurement: 8.776 - 8.793mm result: non-conforming drawing: 1797-02-001 rev.A feature: height specification: 3.850 - 3.950mm measurement: 3.906mm result: conforming all measurements taken with om147.Document/specification review the following drawings were reviewed during investigation: --1797-02/12-000 rev.B --1797-02-001 rev.A no design issues were identified during investigation.Conclusion: the complaint was not confirmed with investigation.There were no issues during the manufacture of this product that would contribute to this complaint condition.During the investigation, no product design issues or discrepancies were observed that may have contributed to the complaint condition.The surface scratches and deformation noted in the visual inspection was consistent with over-tightening of the set screw onto the rod.The non-conforming major thread diameter was attributed to this deformation.The deformation on both surfaces indicated that the set screw was initially assembled with the screw head and over-tightened to the rod, subsequently disassembled from the screw head, then assembled and over-tightened again with the opposite surface.A root cause could not be established, but the deformation indicated the set screw may have encountered unintended/abnormal forces.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Therefore, it has been determined that no corrective and/or preventive action is proposed.Device history lot: the dhr of product code 179702000, lot 201793, was electronically reviewed and no non-conformances were observed during the manufacturing process.Device history review: as a result, the review identified no issues during the manufacturing and release of this device that could have contributed to the problem reported by the customer.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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