The patient was supported by an extracorporeal circulatory support device starting on (b)(6) 2019.It was reported that the an ¿s3 system alert¿ was observed.The rpm¿s went from 4500 to 3500 and flow through the sensor was not reading on the console screen.After consulting the troubleshooting guide, i tried acknowledging the alarm, but there was no resolution.Per the guide, we moved to the backup console, centrifugal motor and flow probe.The situation resolved immediately.There was no adverse event as a result of s3 system alert.No additional information was provided.
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The motor in use during this event is reported under mfr #2916596-2019-03942.Correction additional information.Manufacturer's investigation conclusion: the reported events of the centrimag system experiencing an rpm drop with no displayed flow value was confirmed.A log file was extracted from the returned 2nd gen.Primary console using a test centrimag monitor and was reviewed.On (b)(6) 2019, the console was supporting the system at a speed of ~4500 rpm and a flow of ~4.02 lpm.On (b)(6) 2019 at 21:11, the log file captured an active system alert: s3 as a result of an active sf_ifd_shutdown_detected fault.After this event, speed dropped to ~3360 rpm and flow reading would have been blank with "--.--" on the console display, consistent with the reported information.The console was restarted multiple times, however it was not in use by a patient throughout the remainder of the log file starting after 21:23 of the same day, as the equipment was exchanged immediately.The patient did not experience adverse effects throughout the alarms or the exchange.The log file did not contain data on (b)(6) 2019 at 1:15.The console was not in use by the patient throughout the data on (b)(6) 2019, which began at 7:33.The console was forwarded to the service depot for further testing.The centrimag 2nd gen.Primary console was tested under a work order on (b)(6) 2019.The console was tested alongside the returned centrimag motor and flow probe of the same complaint, as well as a known good test motor.No atypical events occurred during testing throughout multiple pump speeds and flow speeds.The reported event could not be correlated to a console related issue.The serviced and tested unit was returned to the customer site.The 2nd generation centrimag system operating manual section 4-"warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual section 10-"emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console, and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual section 12.1-"appendix i - primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.No further information was provided.The manufacturer is closing the file on this event.
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