A review of the device history record traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination for device component lots traceable to the reported lot number indicates there are seven additional complaints associated with the component lots for the reported issue.One opened probe was received with a tip protector, in a tray, along with a dvd for evaluation.The returned sample was visually inspected and found non-conforming with the probe needle broken at the port and orange/brown foreign material present on the remaining part of the port.The probe was disassembled and the components inspected.Nominal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks were observed at the bend area and several other locations along the inner cutter.A photo of the product was provided and reviewed by the manufacturing site.The photo confirms that the tip of the probe needle is broken at the port and also shows a trocar cannula/hub assembly on the probe needle.A video on dvd was also received and reviewed by the manufacturing site.The video confirms that tip of probe needle detached during use in the eye.The complaint evaluation confirmed that the probe had a broken tip at the port.The exact root cause for the broken tip cannot be determined from this evaluation.An internal investigation has been completed to further evaluate the cause of probe tip breakage at the port.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Complaints will continue to be reviewed and closely monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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