Device Problem
Defective Alarm (1014)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas for evaluation.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Event Description
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On 08/13/2019, the reporter contacted animas, alleging a audio tone/vibration (audio tone issue) issue.It was reported that the pump emitted steady pulsations.There was no indication that the product caused or contributed to an adverse event.This complaint is being reported because the issue may cause the user to miss an alarm or warning that may cause cessation of insulin delivery.
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Manufacturer Narrative
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Device evaluation: the device has been returned and evaluated by product analysis on 16-sep-2019 with the following findings: during investigation, the original complaint was unable to be duplicated.The sound works properly.Volume of the sound: 62.3 db.There was a cover crack between corner of lens and case seal.There was a leak due to a cracked pump case with evidence of moisture inside all internal pump: moisture on all boards, on display.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.
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Search Alerts/Recalls
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