One opened enhanced trocar assembly was received in a bubble bag for the report of trocar blade unable to be inserted into patient's eye.The sample was visually inspected and was found to be nonconforming with a damaged tip and a damaged cutting edge.Penetration testing could not be performed due to the damage of the sample.No lot number was identified with this complaint; therefore, lot history and complaint history reviews could not be conducted.The exact root cause could not be determined from the investigation performed.The damage to the returned sample is consistent with damage that can occur when the blade contacts a hard surface such as the protective cap, improper handling, or contact with another instrument during surgery or set-up.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.All trocar blades are 100% inspected.Any nonconformances, such as damaged tip and damaged cutting edge are removed from the lot and scrapped.The manufacturer internal reference number is: (b)(4).
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