Initial reporter is a mitek sales representative.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H10 additional narrative: device evaluated by mfr, device manufacture date, investigation summary- the complaint device was received at the service center and evaluated.It was reported that the unit was functioning intermittently.Per service manual operational and diagnostic, the reported failure was not confirmed.A manufacturing record evaluation was performed for the finished device 1902ce0643 number, and no non-conformances were identified.During evaluation, the reported issue cannot be duplicated.Additionally, no other fault was found.The testing of the unit was completed per the service manual, the unit passed all functional tests and is fully operational.The possible root cause for the reported failure cannot be determined.At this time, no corrective action is required, and no further action is warranted, as the device is fully functional.However, depuy synthes mitek will continue to track any related complaints within this device family to monitor the extent to which this complaint is observed in the field.Device history a manufacturing record evaluation was performed for the finished device 1902ce0643 number, and no non-conformances were identified.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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