A customer contacted physio-control to report that after the depletion of the first battery, the device did not automatically switch to the second battery.
The device did not recognize it's second battery during use.
Upon evaluation of the customer's device, physio-control observed that the defibrillation energy level delivered by the device was not as expected.
As a result, wrong defibrillation therapy may be delivered, if needed.
There were no reports of patient use associated with the reported event.
Physio-control contacted the customer in order to obtain additional information about patient involvement and event; however, no response was received.
|