A steris service technician arrived onsite to inspect the harmonyair g series surgical lighting system.Prior to the technician's arrival, the cover had been re-installed by user facility personnel.While onsite, the technician found that the spring arm was not properly adjusted allowing the spring arm to make contact with the canopy cover.The reported event is attributed to impact damage resulting in the cover becoming dislodged.The unit was installed at the user facility in (b)(6) 2017 and is not under steris service agreement.The user facility is responsible for all maintenance activities.The technician adjusted the spring arm, tested the system, confirmed it to be operating according to specification, and returned it to service.The technician counseled facility personnel on the proper use and operation of the harmonyair g series surgical lighting system, specifically proper adjustment of the spring arm.No additional issues have been reported.
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