It was reported that during use, it was found that navigation is not accurate, the disc has error after calibration.The associated sureshot targeter was returned and evaluated.Visual inspection of the returned product found blemishes on the rubber.A review of the manufacturing records for the listed serial number did not reveal any deviation from the standard manufacturing processes.A functional evaluation was performed by connecting the sureshot targeter to the sureshot interface unit and the stated failure could not be confirmed.The device was recognized by the unit.The targeter is a reusable device that can be exposed to numerous surgeries and cleaning cycles.Damage from repeated use can occur and some causes for the malfunction would include a broken cable, damaged connector, broken srom connection, and or silicone overmolding failure.Our investigation found that the subject device has been previously evaluated for similar events and an upgrade to the targeter has taken place.A second generation targeter has been released and is available.Please reference device (b)(4) when replenishing.The sureshot device user manual is available, identifying pre-operative requirements for use and troubleshooting suggestions if needed.No additional actions are being taken at this time; however smith and nephew will continue to monitor for future complaints and investigate further as necessary.
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