Product complaint # (b)(4).Device returned.Investigation summary the device was received and evaluated at the service center.Neither the fault reported by the customer could be verified nor another fault was found with the device during evaluation.The device was cleaned, repaired and tested for functionality.Since the reported condition is not confirmed,the root cause for the reported failure cannot be determined.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's related to the reported complaint condition were identified.At this point in time, no corrective action is required, and no further action is warranted.Depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot a manufacturing record evaluation was performed for the finished device serial number (b)(4), and results obtained as follows: anomalies or discrepancies (non-conformance) : deviation (b)(4) as an response to co (b)(4).Udi: (b)(4).Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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