Ten unused samples were returned for investigation.
Visual inspections of the devices found them to be in good physical condition, with no nonconformances.
Based on sample evaluation, the complaint cannot be confirmed as a manufacturing nonconformance.
In order to assure that our products meet functional requirements, the dimensions of the catheter components (eyelet, tubing, and hub) are tightly controlled.
During the manufacturing process, smiths catheters are tested to assure that the tubing will not tear, break or otherwise fail.
During the manufacture, critical parameters are 100 percent controlled during the different phases.
Once the catheters are assembled, the tube, eyelet, and hub are inspected to demonstrate that the catheter tube is properly secured to the hub.
The reported customer complaint has not been confirmed.
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Information was received that while a smiths medical catheter was in use, patient noticed blood pooling at iv site, and it was subsequently removed.
However, it was reported that while attempting to do so, the cannula di not withdraw from the patient's vein.
Alcohol was used to determine if cannula could be seen.
Pressure was given to the arm and a tourniquet applied to site; nailbed capillary was monitored.
Patient was taken to surgery for removal of detached cannula.
It was also reported that no foreign body could be seen on ct or film.
The surgery was unsuccessful however.
No further adverse effects reported.
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