Qn# (b)(4).The customer returned one dilator and lidstock for evaluation.Visual examination revealed the dilator tip was slightly split and compressed, damage consistent with undue force being applied to the dilator tip during an attempted insertion.The overall length of the dilator body measured 6.95" which is within specification of 6.625-7.125" per product drawing.The inner diameter of the dilator tip measured.037" which is within specification of.036-.038" per product drawing.A device history record review was performed with no relevant findings.The ifu provided with this kit instructs the user to perform a skin wheal prior to dilating the skin.The customer report of a damaged dilator tip was confirmed by complaint investigation of the returned sample.The dilator tip was slightly split and compressed, damage consistent with undue force being applied to the dilator tip during an attempted insertion.A device history record review was performed with no relevant findings.Based on the sample provided, unintentional user error caused or contributed to this event.Teleflex will continue to monitor and trend for complaints of this nature.
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