Lot number: unknown/not provided.Expiration date: unknown as product lot number was not provided.Udi #: a complete udi # is unknown, as lot number of the device was not provided.If implanted; give date: n/a (not applicable).The cartridge is not an implantable device.If explanted; give date: n/a (not applicable).The cartridge is not an implantable device.Device manufacture date: unknown, as device lot number was not provided.Device evaluation: the product has not been received at the investigation site.Therefore, a product investigation could not be performed and the customer's reported event could not be confirmed.Manufacturing record review: an evaluation of the manufacturing records and/or complaint occurrence of the production order are not possible since product identifiers are not available.As the lot number is unknown for this event, it was not possible to perform a complaint history/trending review.Based on the information provided, there is no indication of a product quality deficiency.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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It was reported that a zcb00 intraocular lens (iol) got stuck in the cartridge.It was learnt that the iol was partially inserted into the eye, aside from being stuck in cartridge.Therefore, the lens could not be fully delivered into the patient's eye.There was no adverse event, nor any patient post-op injury.No other information can be provided.
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