Model Number OPTICAL DISTANCE SENSOR |
Device Problem
Loose or Intermittent Connection (1371)
|
Patient Problem
No Code Available (3191)
|
Event Date 08/26/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
The device has not been evaluated yet for investigation purpose.Once the evaluation is performed, a follow-up medwatch report will be submitted.(b)(4).
|
|
Event Description
|
The company field service engineer was called and notified that the distance sensor was not staying on while trying to perform registration during case.Surgeon was unable to get distance sensor to remain powered on, would lose connection during registration, and needed to restart registration.Surgeon checked connections in cable and to robot arm as instructed by fse, but loose connection appeared to be in cable itself.Case was neuropace, rosa use was abandoned, and proceeded with brainlab navigation.Delay of 30 minutes.No incision made.
|
|
Manufacturer Narrative
|
Dhr review did not identify any contributory factors to the event.Review of complaint history showed that two similar complaint were received for this device.A full analysis of the data logs has been performed and concluded that the origin of the shutdown of the distance sensor during the pre-registration was determined to be a hardware issue.The hardware problem could be related to a wiring issue.However, since this complaint, no new event was reported (one year without any reported issue: (b)(6) 2019 to (b)(6) 2020).This issue will still be monitored.
|
|
Event Description
|
The company field service engineer was called and notified that the distance sensor was not staying on while trying to perform registration during case.Surgeon was unable to get distance sensor to remain powered on, would lose connection during registration, and needed to restart registration.Surgeon checked connections in cable and to robot arm as instructed by fse, but loose connection appeared to be in cable itself.Case was neuropace, rosa use was abandoned, and proceeded with brainlab navigation.Delay of 30 minutes.No incision made.
|
|
Event Description
|
The company field service engineer was called and notified that the distance sensor was not staying on while trying to perform registration during case.Surgeon was unable to get distance sensor to remain powered on, would lose connection during registration, and needed to restart registration.Surgeon checked connections in cable and to robot arm as instructed by fse, but loose connection appeared to be in cable itself.Case was neuropace, rosa use was abandoned, and proceeded with brainlab navigation.Delay of 30 minutes.No incision made.
|
|
Manufacturer Narrative
|
Optical distance sensor was returned at manufacturing site on (b)(6) 2020 along with its laser offset plate s/n (b)(6) and the screws s/n (b)(6).After analysis of the returned product, it was determined that the conclusions of the initial investigation are confirmed.
|
|
Search Alerts/Recalls
|