The production device history record (dhr) of the intra-aortic balloon pump (iabp) involved in the event was reviewed.There were no non-conformances in the production dhr related to the reported event.A getinge service territory manager (stm) was dispatched to evaluate the iabp unit for the reported balloon rupture.The stm did not observe blood intrusion into the pump and no pump failure was identified.The iabp unit passed all calibration, functional, and safety tests per factory specifications.The unit was returned to the customer and cleared for clinical use.Several attempts have been made to obtain additional information from the customer regarding the patient adverse event.However, despite our best efforts, no response has been provided.If additional information is provided at a later date, a supplemental report will be submitted accordingly.
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