The customer¿s mother reported via phone call that customer had experience to hyperglycemia.Customer's blood glucose level was 600 mg/dl at the time of incident.Customer had using insulin pump system within 48 hours of reported high blood glucose event.Customer treated with manual injection.The customer experienced symptoms such as positive results in ketone test, nausea, vomiting and abdominal pain.Customer does not allege insulin pump was under delivering.Customer stated that the drive support cap appears normal.Customer was advised to discontinue use of the device and revert to a back-up plan.The insulin pump will not be returned for analysis.
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