The user facility reported to terumo cardiovascular that the shunt sensor would not calibrate.Another calibrator was used to check if it wasn't a calibrator fault which they confirm.It is unknown when the event occurred, whether the product was changed out, whether there was blood loss, if there was any effect on the patient or results of the surgery.Due to the unknown information for this event, it is being reported.Terumo continues to attempt to gain more information regarding this event from the user facility.
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This follow-up report is submitted to fda in accord with applicable regulations ¿ and as indicated by terumo cardiovascular systems in the initial report submitted to the fda on october 21, 2019.Upon further investigation of the reported event, the following information is new and/or changed: b5 (updated describe event or problem).D4 (additional device information - added expiration date).D10 (device availability - added date returned to manufacturer).G4 (date received by manufacturer).G7 (indication that this is a follow-up report).H2 (follow-up due to additional information and device evaluation).H3 (device evaluated by manufacturer).H4 (device manufacture date).H6 (identification of evaluation codes 2645, 10, 11, 3331, 213, 67).Patient code: 2645 - no patient involvement.Method code #1: 10 - testing of actual/suspected device.Method code #2: 11 - testing of device from same lot/batch retained by manufacturer.Method code #3: 3331 - analysis of production records.Results code: 213 - no device problem found.Conclusions code: 67 - no problem detected.The returned sample was visually inspected upon receipt with no noted anomalies on the shunt body or sparger assembly.The unit was then set up for gas calibration with the cdi 500 and cdi 540.Gas calibration was successful with no errors returned.The failure mode seen by the customer could not be recreated, so a definitive root cause could not be identified.Potential root causes include opening the pouch more than 24 hours prior to calibration, not fully seating the bpm assembly into the calibrator pocket or emptying the buffer solution prior to calibration.All available information has been placed on file in quality management for appropriate tracking, trending, and follow-up.
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