The scope was returned to the service center however the evaluation is in progress.
A review of the service history of the scope indicates the scope was purchased on february 23, 2019 with no repair history.
In response to the user facility's request, the endoscopy support specialist (ess) visited the user facility to perform an in-service on leak testing and reprocessing.
The ess discovered there was no leak tester on site.
The facility has never purchased a leak tester for reprocessing.
The ess informed the staff the importance of leak testing and it is a required step per manufacturer guidelines.
Additionally, the ess performed an infection control in-service for the staff and recommended that the customer refer to the olympus instruction manual and on track forms for proper reprocessing instruction.
The ess reviewed all proper reprocessing steps including and specifically focusing on leak testing with the staff.
The user facility has requested to purchase a leak tester.
The investigation is ongoing.
If additional information becomes available, this report will be supplemented accordingly.
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