Catalog Number 209063 |
Device Problems
Connection Problem (2900); Output Problem (3005)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/23/2019 |
Event Type
malfunction
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Manufacturer Narrative
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As part of the normal complaint follow-up, an evaluation of the event has been initiated by mako surgical.A supplemental report will be submitted when additional information becomes available.
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Event Description
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When entering bone prep the mics failed to communicate with the robot causing the green to not disappear when cutting.Case type: tka.Surgical delay: > 30 minutes.
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Event Description
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When entering bone prep the mics failed to communicate with the robot causing the green to not disappear when cutting.Case type: tka.Surgical delay: > 30 minutes.
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Manufacturer Narrative
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It was reported that when entering bone prep the mics failed to communicate with the robot causing the green to not disappear when cutting.Product evaluation and results: product inspection could not be performed as the product was not available for evaluation.Capa has been raised for lost product.If the device is returned then the complaint will be reopened.Product history review device history records indicate 25 devices were manufactured under lot kocov and 25 were accepted into final stock on 11-27-2018.No non-conformances were identified during inspection.Complaint history review a review of complaints related to p/n 209063, prodex lot kocov shows no additional complaint(s) related to the failure in this investigation.Conclusions: the failure could not be determined as the product was not available for inspection.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.
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Search Alerts/Recalls
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