Model Number 10-85-00 |
Device Problem
Infusion or Flow Problem (2964)
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Patient Problem
No Patient Involvement (2645)
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Event Date 10/08/2019 |
Event Type
malfunction
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Manufacturer Narrative
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There was no patient involvement.Livanova (b)(4) manufactures the s5 double head pump.The incident occurred in (b)(4).A livanova field service representative was dispatched to the facility to investigate the device and could confirm the reported error message.He addressed the failure back to the shaft angle encoder.He replaced the part and the issue was solved.Functional verification testing was completed without further issues and the unit was returned to service.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
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Event Description
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Livanova (b)(4) received a report of a s5 double head pump shaft angle encoder error message during setup.There was no patient involvement.
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Manufacturer Narrative
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Livanova deutschland requested the replaced shaft angle encoder for investigation.As soon as the pump speed was increased, the error message reported by the customer was displayed on the control display module.The shaft angle encoder has been checked: the light diode between two pins was found to be damaged.This has been identified to be the root cause of the reported event.A review of the dhr could not identify any deviations or nonconformities relevant to the issue.
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Search Alerts/Recalls
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