Patient states that she gets "sore" where the hy-tape is being placed ("feels like how a bruise feels").Patient also states that ms3 pump sn #(b)(4).Maintenance due date 09/13/20 has a problem with the screen.Patient states that the pump is working, but half the screen is not visible so hard to program.Sending replacement pump and other tapes for patient to try, will not notify md.See next patient for further device information.Did this reported product fault occur while in use with the patient? no.Did the product issue cause or contribute to patient or clinical injury? no.Is the actual device available for investigation? yes.Did we replace device? yes.Report to (b)(6) by: patient/caregiver.
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