Model Number AG-920RA |
Device Problems
Gas Output Problem (1266); No Device Output (1435)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/17/2019 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that the multi-gas unit failed during patient monitoring.The device displayed error messages of, "check water trap and sample line" and "check external unit." no patient harm was reported.The device has been returned to nihon kohden and is awaiting evaluation.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event Description
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The customer reported that the multi-gas unit failed during patient monitoring.The device displayed error messages such as, "check water trap and sample line" and "check external unit." no patient harm was reported.
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Event Description
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The customer reported that the multi-gas unit failed during patient monitoring.The device displayed error messages such as, "check water trap and sample line" and "check external unit." no patient harm was reported.
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Manufacturer Narrative
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Details of complaint: on 10/17/2019 customer stated that gas device was displaying error message for checking water trap and sampling line, even after replacing these parts.Device was sent to nka for evaluation and repair.Nka repair center evaluated the device."change water trap" message was observed.Technician was unable to calibrate gas.The following part needed replacement: 1-part# cd-237p description: gas module.Service requested: evaluation and repair.Service performed: replaced 1-part# cd-237p description: gas module.Investigation conclusion: operator's manual revision j stated that gas calibration should be performed yearly for stable measuring accuracy.When the accuracy is not appropriate, perform gas calibration.The maintenance history for this device is unknown.Nka repair center evaluated the device and recommended replacing cd-237p gas unit sensor to resolve the issue.When repair services completed replacing the sensor, the issue was resolved.Device operated to manufacturer's specification.Device was put into service on (b)(6) 2012.The root cause of the sensor failure is unknown, however it operated as intended past the five-year warranty period for this device.
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Search Alerts/Recalls
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