The production device history record (dhr) for this intra-aortic balloon pump (iabp) was not required to be reviewed per company standard operating procedure since the device manufacture date is greater than one year from the event date.
A getinge service territory manager (stm) was dispatched to investigate.
The stm evaluated the iabp unit and observed that the ac cord insulation jacket was.
The stm replaced the ac power cord reel to correct the issue, then completed all safety, functionality, and calibration checks and all tests passed to factory specifications.
The iabp unit was cleared for clinical use and released to the customer.
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