The scope was returned to olympus for evaluation.A visual inspection was performed and noted a cut as well as a sharp metal tab protruding through the bending section cover.Upon removal of the bending section cover, the sharp metal tab was found lifting.The scope was serviced and returned to the user facility.Based on the evaluation, the user¿s complaint was confirmed.The cause for the broken insulation exposing metal is due to excessive force which is attributed to mishandling.The instruction manual states ¿do not twist or bend the bending section with your hands, equipment damage may result¿.The bending section was manipulated; the movement is abnormal due to the broken skeleton at the base of the bending section.The scope resale is on (b)(6) 2019 and the last time the scope was returned for service was august 29, 2019 for a full refurbishment.The leak test cannot be performed due to the scope¿s broken bending section.
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