Customer reported via phone call that they experienced high blood glucose level.The customer¿s blood glucose level was 417 mg/dl at the time of the incident.Customer stated other blood glucose value was 500 mg/dl, 494 mg/dl, 457 mg/dl, 421 mg/dl, 347 mg/dl, 189 mg/dl, 486 mg/dl, 550 mg/dl, 498 mg/dl, 489 mg/dl, 511 mg/dl, 452 mg/dl, 484 mg/dl, 388 mg/dl, 552 mg/dl, 496 mg/dl, 389 mg/dl, 453 mg/dl, 412 mg/dl, 497 mg/dl, 547 mg/dl, 559 mg/dl, 437 mg/dl, 480 mg/dl, 482 mg/dl, 406 mg/dl, 436 mg/dl, 429 mg/dl, 557 mg/dl, 496 mg/dl, 521 mg/dl.Customer stated they experienced symptoms such as irritable and tired.Customer was treated with insulin pump and manual injection.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.Customer allege insulin pump was under delivering.Customer stated drive support cap appears normal.Troubleshooting was performed.The insulin pump will not be returned for analysis.
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