A steris service technician arrived onsite to inspect the 36" century sterilizer and found no issue with the function or operation of the sterilizer.No repairs were required.While onsite, the technician observed current cleaning practices performed by facility personnel and identified that they did not open the chamber emergency manual exhaust valve prior to cleaning the chamber as stated in the operator manual when open, the exhaust valve routes liquid and/or pressure within the chamber directly to the drain.As facility personnel did not open the exhaust valve during cleaning activities, the water would not have drained until the next cycle was started.The exhaust valve should be opened prior to cleaning the chamber to ensure liquids are able to appropriately drain from the chamber.As the valve was not opened by the user facility during the cleaning of the chamber, the water used was not able to drain from the sterilizer resulting in the formation of the water line on the chamber floor over time.The root cause of the reported event is improper cleaning practices by the user facility as facility personnel should have opened the exhaust valve prior to cleaning the chamber to allow any water used during the cleaning process to drain.The medium century sterilizer operator manual states (7-3), "7.1.2 clean chamber, important: chamber must be at room temperature, sterilizer off all night, before washing.Open the chamber emergency manual exhaust valve." the user facility does not have a service agreement with steris; the user facility is responsible for performing all maintenance activities.Prior to receipt of the medwatch report, steris had not been contacted regarding any issues with this sterilizer since august 2012.While onsite, the technician performed in-service training on proper cleaning practices for the century sterilizer, specifically opening the exhaust valve prior to cleaning the chamber.No additional issues have been reported.
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