The unit was returned for evaluation.The damage reported, a burnt power input wire harness, was confirmed through a visual inspection.The wire harness in question showed discoloration and burn damage that would be indicative of a power surge or a short circuit, but based on the lack of provided information on the unit, the undamaged and working condition of the included power supply, and the unit's ability to function to its specifications under battery power the cause of the malfunction could not be ascertained.Since the burn damage was concentrated to the wire harness and the unit was left functional under battery power, it indicates that the unit's built-in protections limited the damage and protected the user from risk.No injuries were reported.
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