ST. JUDE MEDICAL, INC. ENSITE VELOCITY HDD VELOCITY V.4.0.1; COMPUTER, DIAGNOSTIC, PROGRAMMABLE
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Model Number H701333 |
Device Problem
Output Problem (3005)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/12/2019 |
Event Type
Injury
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Manufacturer Narrative
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The results/method and conclusion codes along with investigation results will be provided in the final report.Further information regarding the event were requested but not received.
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Event Description
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Prior to the procedure, after the patient was prepped, the computer was started and proceeded through the booting setups.An error appeared on the screen, which read ¿failed to start the x server".The computer was restarted three times but the same error would appear.The procedure was cancelled and there were no consequences.
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Manufacturer Narrative
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Additional information: g4, g7, h2, h3, h6, h10.The results of the investigation are inconclusive since the device was not returned for analysis.Based on the information received, the cause of the reported incident could not be conclusively determined.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.
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Manufacturer Narrative
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One ensite velocity¿ dws6 computer was received for evaluation.A review of receiving inspection results for this serial number confirmed that no non-conformances were identified related to the reported event and the product met abbott specifications.Based on the information provided to abbott and the investigation performed, the root cause was isolated to a non-functional hard disk drive and a non-functional system motherboard.
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Search Alerts/Recalls
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