Model Number 25195 |
Device Problem
Display or Visual Feedback Problem (1184)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 11/03/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
Additional manufacturing narrative: attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.(b)(6).
|
|
Event Description
|
The customer reported leds are missing in both the top and lower display.No patient impact or consequences were reported.
|
|
Manufacturer Narrative
|
Additional manufacturing narrative: other, other text: the returned device was evaluated.External visual inspection showed no damage.When powered on it was observed that three led segments are missing.The unit was able to obtain readings and alarmed audibly and visually under alarm conditions.Internal inspection observed open circuits on 2 defective led segments on component d2 and 1 led segment on d1 on the instrument board.The open circuits result in 3 led segments not illuminating.A service history record review reveals that this unit was in the field for over one (1) year with no previous reported issues related to this reported event.Initial reporter zip code exceeded the maximum allowable characters, zip code is as follows: (b)(6).
|
|
Event Description
|
The customer reported leds are missing in both the top and lower display.No patient impact or consequences were reported.
|
|
Search Alerts/Recalls
|