The customer reported via phone call that the customer experienced hyperglycemia.
The customer blood glucose level was 400 mg/dl at the time of incident and customer other blood glucose level was 343 mg/dl.
Customer experienced symptoms such as nausea, vomiting, abdominal pain, difficulty breathing and slight allergy.
The customer was assisted with troubleshooting and declined.
The customer was treated with bolus for high blood glucose.
Customer was using insulin pump system within 48 hours of reported high blood glucose event.
Customer reported that they alleging insulin pump under delivery.
The insulin pump will not be returned for analysis.
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