Upon root cause analysis by our service technician and review of the logs, failure of certain parts was confirmed which caused supplemental issues to manifest.The scanner got stuck and was not able to properly power down (i.E.Reboot).Multiple components on the system needed to be replaced as a result.Also even though the scan was completed the images were not transferred and hence the patient therefore had to be re-scanned (120kv, 45 ma , slices 5 mm) which resulted in additional 167.22 mgy dose to the patient.
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