It was reported that during surgery, when the "on" button was pressed, the screen turned completely green.No back-up device was available.No delay was reported.No patient injury or other complications were reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
|
H10 h3, h6: the reported device, used in treatment, was not returned to the designated complaint unit for independent evaluation, thus functional testing could not be performed.There was a relationship found between the subject device and the reported incident.A visual inspection of the customer provided image showed that the monitor screen is green while the device is turned on.The device has been in service for over five years, thus any malfunction presented at this point in time would not be related to the manufacture of the product.A complaint history review found no related failures.The complaint was confirmed and the root cause has been associated with electrical component failure.Please note, this issue may be related to a concomitant device.No containment or corrective actions are recommended at this time.
|