Manufacturing site evaluation: we received a complaint about a broken disposable trocar.The product is not available for investigation.Investigation: the product is not available for investigation but according to the information received, we assume that it is an already known fracture error.A product safety case has already been initiated and several tests and investigations have been performed, details see in psc #17-05.Batch history review: the device quality and manufacturing history records have been checked for the available lot number and found to be according to our specifications valid at the time of production.No similar incidents have been filed with products from this batch.Conclusion and root cause: based on the information available it is not possible to determine one possible root cause of the failure, we assume a manufacturing, a design related or a combination of multiple factors.Rationale: a psc and capa had been created.Corrective action: a psc and capa had been created.
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