Reported issue: boot chipped with sharp edge.Product inspection: visual inspection confirms the boot assembly has splintered on the bottom of the boot.See attached image.Product history review: review of the device history records indicate (b)(4) devices were manufactured and accepted into final stock on 09/30/2017.No non-conformances were identified during inspection.Review of the device history records indicate (b)(4) devices were manufactured and accepted into final stock on 12/02/2017.No non-conformances were identified during inspection.Complaint history review: a review of complaints related to p/n: 210080, lot: 201743092901 shows 2 additional complaint(s) related to the failure in this investigation, (b)(4).Conclusion: per d03391, preventive maintenance is where an action occurs that identifies device deterioration which may compromise function.Under pm conditions no patient was involved and no actual or potential patient harm existed for the alleged event.The failure mode has been confirmed via visual inspection.No additional investigation or specific actions are required.If additional information is received then the complaint will be reopened.Corrective action/preventive action: a review of stryker¿s nc/capa database indicated there has been no nc or capa associated with the product and failure mode reported in this event.
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