A steris service technician arrived onsite following each reported event to inspect the amsco 400 sterilizer.The technician was informed per user facility personnel that the i/o board #01 failure alarm would go off intermittently making the unit unavailable to use.After continuous investigation and support from steris engineering, the root cause of the reported events were attributed to the unit's i/o board.The i/o board was damaged due to a water leak from the facility.Piping that is owned by the facility was cracked, allowing water to leak out onto the sterilizer's i/o board causing the reported event to occur.The technician replaced the i/o board, ran a test cycle, found the unit to be operating according to specification, and returned it to service.Steris evaluated the reported events and determined none of the four meet our reporting criteria under 21 cfr part 803.It should be noted that steris is submitting a medical device report (mdr) solely due to the receipt of the user facility medwatch report which is in accordance with our procedures.No additional issues have been reported.- (b)(4).
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